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Post by account_disabled on Mar 13, 2024 5:35:36 GMT
How to collect opinions and display them on the website in accordance with the Omnibus Directive? You can collect opinions in various ways, but in the context of the new regulations, it is important that it is possible to verify whether they come from real customers. One of the methods also indicated by the President of UOKiK is sending customers an individual link that allows them to post opinions. to add a rating only to logged in users. Another option may be to require you to enter your order or booking number when adding a review. However, it is important that the control methods do not make it difficult to issue an opinion. It is therefore unacceptable to manipulate CH Leads reviews displaying only positive reviews and claiming that they come from real customers, even though these reviews have not been verified. process? Of course, clear information is also required when publishing opinions under the Directive, e g. Testimonials come from customers who have used or purchased the product. Opinions are verified and published in accordance with the regulations of the website. When providing access to consumer reviews, you must indicate how reviews are processed. In addition to the description of the method of verifying the authenticity of the opinion, the following should be indicated, among others whether all reviews are published both positive and negative , how their average is calculated, whether the rating is influenced by sponsored reviews.
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